Pruning The Garden: Saying Goodbye to a Few Zoho Services

Zoho’s strategy from the beginning has been to provide a wide portfolio of online applications so that you can focus on your business while we...

General 1 min read

Push Comes to Shove

In 2008, I wrote a post Why We Compete with Google, in response to the persistent question at that time “How can you guys survive...

General 4 min read

Zoho CRM Read-Only Mode Available From Our Secondary Data Center

One of the priorities we set ourselves after our outage is to get a read-only instance up quickly in our secondary data center in the...

Zoho CRM 1 min read

Our Friday Outage and Actions We Are Taking

On Friday, January 20th, we experienced a widespread outage that affected all Zoho services. The outage started around 8:13 am Pacific Time. Zoho services started...

General 5 min read

Root Cause Analysis of our December 14 Outage

We had a 3.5 hour outage of Zoho Mail, Zoho Support & Zoho Books, between 8:45 AM and 12:15 pm PST on December 14.  First...

General 3 min read

Services Are Up, Root Cause to Follow

We have restored all Zoho services. They should be working normally. Our teams are monitoring the situation closely, and if you encounter any trouble, please...

General 1 min read

Some Zoho Services Down, Please Check our Twitter Feed @Zoho for Updates

As of 9:05 AM Pacific time, we started encountering difficulties in many Zoho services. The services affected are Zoho Mail, Books and Support, as well...

General 1 min read

Why I Am a Businessman and Why My Employees Are My Heroes

(picture courtesy: The Hindu online) That scene above is from the suburb of Chennai (Tambaram) where I grew up, where my parents still live, but in reality,...

General 3 min read

How a Cancelled Project at StorageTek Led to Zoho CRM

I have never shared this story in public before, but I wanted to do this after reading Hank Williams’ post (via Hacker News) on race...

General 3 min read

The Product Business is Like the Movie Business

I read the cover story in Forbes on the success of Dropbox, which is set to do about $240 million in sales in 2011, with...

General 2 min read