Zoho Mail Launches with Offline Support

Zoho Mail | October 10, 2008 | 2 min read

Over the past three years, we launched several new applications in Zoho, but one particular application has been in the background silently making progress during its private-beta stage – Zoho Mail.

Today, Zoho Mail is stepping out of private-beta. This is an important milestone for Zoho as Zoho Mail plays a pivotal role in our suite’s evolution. There is lot to talk about, so let us drill down into details.

\With or without\

Features

Instead of talking about all the features in Zoho Mail, I’ll share the approach we have taken in Zoho Mail and let you explore all the features.

Zoho Mail supports folders (including hierarchical folders) – the ones you are used to. But then, we also see the value of having Labels in your mail client. So we added labels support too. We don’t want to decide what you should use. We want to give you the choice. So we added support for both Folders and Labels.

Along the same lines, we noticed that some users prefer seeing a list of their emails serially (Ex: the Outlook style) and some users prefer viewing the emails as conversations (Ex: Gmail style). Again, we don’t want to decide what you have to use. So we support both. In conversations, responses are listed hierarchically so that you can look at a conversation and visually see who responded to whom.

Threaded/Conversational View in Zoho Mail

These are couple of examples on the approach we used for Zoho Mail. We do support all the common features you’d expect from an email system. I have included the list of supported features in this document.

Zoho Mail also has Zoho Chat Integrated. We understand that you spend most of the time in your email app. It is important to have Chat integrated right into it. You’ll find the same version of Zoho Chat integrated with other applications like Zoho Business, Zoho Docs etc.

You can chat while you are in Zoho Mail

Apart from Zoho Chat integration, we also integrate our productivity suite. You can now open your attachments (like documents, spreadsheets) with appropriate Zoho Applications.

Offline Support

Zoho Mail also supports Offline mode. This means you can access your email when not connected to the internet. Like Zoho Writer, this functionality is built using Google Gears.

To use Zoho Mail in offline mode, you’ll notice the ‘Setup Offline’ link on the top. You’ll need Google Gears installed on your browser (IE & Firefox are supported currently) to use offline support. Once you permit access, your mails will be accessible offline. You can choose to download images & attachments as well in the offline mode.

Zoho Mail automatically detects your connectivity and switches to online/offline modes seamlessly. While offline, you can view your emails as you would normally.

We had a chat with Brad Neuberg from Google Gears team regarding offline support.

Mobile Support

Zoho Mail is also available on iPhone. If you login to zoho.com from your iPhone, you’ll find the mobile version of Zoho Mail optimized for the iPhone. We do plan to support other mobile devices soon.

If you have access to Zoho Business, Zoho Mail is also integrated into Zoho Business.

Zoho Mail is integrated with Zoho Business

Over the next few weeks we will be talking in detail about some of the key features in Zoho Mail. Meanwhile, please do give Zoho Mail a spin and let us know your feedback.

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  1. Daniel

    Zoho mail sounds good ,I will try it.Hopefully it will all work out for me.

  2. Daniel

    Zoho mail sounds good ,I will try it.Hopefully it will all work out for me.

  3. cbb65

    Zoho mail team is doing a fantastic job. Even before gmail goes offline with Google Gear, Zoho did it.

  4. cbb65

    Zoho mail team is doing a fantastic job. Even before gmail goes offline with Google Gear, Zoho did it.

  5. iquanyin

    thx for your reply! can’t wait. my personal wishlist for any mobile webapp is simply this:all core functions can be done. to me, anything one is given by default (folders, in this case) would in a “ready for primetime” webapp be user interactive (add/move/delete). i find that of mobile yahoo, gmail, aol, and zoho (haven’t tried others yet), aol has the best mobile ui. overall as a company, i’ve been a zoho fan all year! your care, design sense, and intelligence show in all you do. (cute video, too!) you guys are excellent, truly zoho will rival or surpass gmail in many ways (in others i don’t see zoho as competing). adding sms to chat would be waaaaay convenient (as aim just has done). anyway, again: great job! zoho rocks!

  6. iquanyin

    thx for your reply! can’t wait. my personal wishlist for any mobile webapp is simply this:all core functions can be done. to me, anything one is given by default (folders, in this case) would in a “ready for primetime” webapp be user interactive (add/move/delete). i find that of mobile yahoo, gmail, aol, and zoho (haven’t tried others yet), aol has the best mobile ui. overall as a company, i’ve been a zoho fan all year! your care, design sense, and intelligence show in all you do. (cute video, too!) you guys are excellent, truly zoho will rival or surpass gmail in many ways (in others i don’t see zoho as competing). adding sms to chat would be waaaaay convenient (as aim just has done). anyway, again: great job! zoho rocks!

  7. Sathish Rajagopalan

    @iquanyin,Thanks for your comment regarding Zoho Mail on iPhone. We’ll include the features to add mail folders and update mail settings from iPhone to our roadmap and will implement them over time.Keep using Zoho on your iPhone and provide your feedback.Sathish Rajagopalan

  8. Sathish Rajagopalan

    @iquanyin,Thanks for your comment regarding Zoho Mail on iPhone. We’ll include the features to add mail folders and update mail settings from iPhone to our roadmap and will implement them over time.Keep using Zoho on your iPhone and provide your feedback.Sathish Rajagopalan

  9. iquanyin

    im really liking zohoon my iphone. i only wish two things: that i could create mail folders on iphone (my laptop was recently stolen) and that i could set it up as mail in settings, as with gmail, yahoo,etc.but zoho is great. good work!

  10. iquanyin

    im really liking zohoon my iphone. i only wish two things: that i could create mail folders on iphone (my laptop was recently stolen) and that i could set it up as mail in settings, as with gmail, yahoo,etc.but zoho is great. good work!

  11. Offline Gmail (finally) Announ

    […] mildly amused that Zoho Mail, also using Gears, delivered this last October. However, I don’t use Zoho […]

  12. Offline Gmail (finally) Announ

    […] mildly amused that Zoho Mail, also using Gears, delivered this last October. However, I don’t use Zoho […]

  13. Pavel

    Great job, Zoho.
    The UI and functionality of Mail and other Zoho apps are great.
    One BIG feature needed: IMAP for mail
    Thank you

  14. Pavel

    Great job, Zoho.
    The UI and functionality of Mail and other Zoho apps are great.
    One BIG feature needed: IMAP for mail
    Thank you

  15. Business Mail Solution India

    I’ve always been a gmail fan, however Zoho sounds like an interesting option.

  16. Business Mail Solution India

    I’ve always been a gmail fan, however Zoho sounds like an interesting option.

  17. Arif chhipa

    Zoho mail team is doing a fantastic job. Even before gmail goes offline with Google Gear, Zoho did it.Offline feature has promote us to switch to zoho mail immediately.Thanks & Regards,Arif Mohammad Chhipa
    {System&Networking Engineer}
    Bhilwara-311301 (Rajasthan)
    Mob.No.-+919414573173

  18. Arif chhipa

    Zoho mail team is doing a fantastic job. Even before gmail goes offline with Google Gear, Zoho did it.Offline feature has promote us to switch to zoho mail immediately.Thanks & Regards,Arif Mohammad Chhipa
    {System&Networking Engineer}
    Bhilwara-311301 (Rajasthan)
    Mob.No.-+919414573173

  19. denver

    Zoho mail sounds good ,I will give it a try.I hope it will all work out for me.

  20. denver

    Zoho mail sounds good ,I will give it a try.I hope it will all work out for me.

  21. Sharley

    I am having problems with my signature showing up in emails sent….I keep trying and it’s not working?????

  22. Sharley

    I am having problems with my signature showing up in emails sent….I keep trying and it’s not working?????

  23. Kamal

    Zoho mail team is doing a fantastic job. Even before gmail goes offline with Google Gear, Zoho did it.Offline feature has promote us to switch to zoho mail immediately.Thanks Zoho.

  24. Kamal

    Zoho mail team is doing a fantastic job. Even before gmail goes offline with Google Gear, Zoho did it.Offline feature has promote us to switch to zoho mail immediately.Thanks Zoho.

  25. Gabriel

    Fantastic application. No more Outlook or Gmail here. A couple of tips that haven’t been documented (or at least I haven’t seen anywhere). Maybe the Zoho team is expecting everybody to figure these out 🙂
    1. To toggle between Conversation (Gmail style) and serial (Outlook style) click on the Tree view. To toggle from serial style to Conversation, click on the Blue Callout to the left of the Sender.
    2. To view the entire email, click on the subject.
    3. To import your contacts from a .csv file (i.e. Outlook) you’ll need to concatenate the First and Last Names so that during the Import process both are imported into the Full Name. Use the Concatenate option in Zoho Sheet (or in Excel if you’re still using it).
    4. Contact List shows contacts with either First Name or Last Name under the same letter. (better than a rolodex imo).
    5. To consolidate all your emails in Zoho Mail, you’ll need to set up forwarding. In Gmail, you do so in Settings -< Forwarding and POP/Imap.All simple stuff …Thanks to the Zoho Team!

  26. Gabriel

    Fantastic application. No more Outlook or Gmail here. A couple of tips that haven’t been documented (or at least I haven’t seen anywhere). Maybe the Zoho team is expecting everybody to figure these out 🙂
    1. To toggle between Conversation (Gmail style) and serial (Outlook style) click on the Tree view. To toggle from serial style to Conversation, click on the Blue Callout to the left of the Sender.
    2. To view the entire email, click on the subject.
    3. To import your contacts from a .csv file (i.e. Outlook) you’ll need to concatenate the First and Last Names so that during the Import process both are imported into the Full Name. Use the Concatenate option in Zoho Sheet (or in Excel if you’re still using it).
    4. Contact List shows contacts with either First Name or Last Name under the same letter. (better than a rolodex imo).
    5. To consolidate all your emails in Zoho Mail, you’ll need to set up forwarding. In Gmail, you do so in Settings -< Forwarding and POP/Imap.All simple stuff …Thanks to the Zoho Team!

  27. dougd

    Where is the mail stored and is it safe? (safe from hackers, safe from the government, etc.)

  28. dougd

    Where is the mail stored and is it safe? (safe from hackers, safe from the government, etc.)

  29. Martin

    Nice work, some of us can no longer bear the thought of email without conversation view.Once Zoho Mail if FULLY integrated with ZohoCRM it will be the only SaaS CRM with an integrated email module that supports conversation view (don’t even think Salesforce/Gmail, I said “Fully” integrated).Can’t wait!M

  30. Martin

    Nice work, some of us can no longer bear the thought of email without conversation view.Once Zoho Mail if FULLY integrated with ZohoCRM it will be the only SaaS CRM with an integrated email module that supports conversation view (don’t even think Salesforce/Gmail, I said “Fully” integrated).Can’t wait!M

  31. Corbin Links

    Great job Zoho!I’ve been testing the beta version for quite some time now, but only with one or two mail accounts. This latest announcement is incentive to add my other accounts there as well.Now, if only we could have fully indexed searched inside of Zoho Projects (forum search especially,) then my online business suite would truly have everything.Keep up the great work!

  32. Corbin Links

    Great job Zoho!I’ve been testing the beta version for quite some time now, but only with one or two mail accounts. This latest announcement is incentive to add my other accounts there as well.Now, if only we could have fully indexed searched inside of Zoho Projects (forum search especially,) then my online business suite would truly have everything.Keep up the great work!

  33. Perry Bonner

    I like the Zoho mail very much. Now please integrate it with ZOHO CRM… Long overdue!

  34. Perry Bonner

    I like the Zoho mail very much. Now please integrate it with ZOHO CRM… Long overdue!

  35. Chuck

    Why does everyone support the iphone and not the Windows mobile/Blackberry market? There are five times more Windows Mobile/Blackberry users, 10,000,000, out there than there are iphone users. The T-Mobile android sold out of the first 1,500,000 units before they even went on the market!

  36. Chuck

    Why does everyone support the iphone and not the Windows mobile/Blackberry market? There are five times more Windows Mobile/Blackberry users, 10,000,000, out there than there are iphone users. The T-Mobile android sold out of the first 1,500,000 units before they even went on the market!

  37. Willie Welford

    I’ve been using Zoho Mail for about 2 months now, integrated in Zoho Biz. This is way better than Gmail’s interface with Gdox. Multi user, offline access, online storage,…Keep on the good work!!!

  38. Willie Welford

    I’ve been using Zoho Mail for about 2 months now, integrated in Zoho Biz. This is way better than Gmail’s interface with Gdox. Multi user, offline access, online storage,…Keep on the good work!!!

  39. KSV

    I have been looking into your site for various services you offer.I want Writer and all your products go OFF Beta… Soon released with all of the best functionality that all of the best office and productivity suites can offer worldwide.I wish You can do Off lines with out gears by giving a download or something…… WITHOUT LEAVING NO ROOM FOR SECURITY HOLES.

  40. KSV

    I have been looking into your site for various services you offer.I want Writer and all your products go OFF Beta… Soon released with all of the best functionality that all of the best office and productivity suites can offer worldwide.I wish You can do Off lines with out gears by giving a download or something…… WITHOUT LEAVING NO ROOM FOR SECURITY HOLES.

  41. Links kompakt: Neues aus der O

    […] Zoho mail verlässt prvate-beta Phase und kombiniert die Vorteile von MS Outlook und Google Mail […]

  42. Links kompakt: Neues aus der O

    […] Zoho mail verlässt prvate-beta Phase und kombiniert die Vorteile von MS Outlook und Google Mail […]

  43. Hugo Sanchez

    Very good job!Two important issues:1- It seems that filters are not working at all in Zoho Mail.2- How could I select mails that have only one kind of flag (red, or blue, or green), but not all at the same time?I am posting the last question to Mail forum.ThanksHugo

  44. Hugo Sanchez

    Very good job!Two important issues:1- It seems that filters are not working at all in Zoho Mail.2- How could I select mails that have only one kind of flag (red, or blue, or green), but not all at the same time?I am posting the last question to Mail forum.ThanksHugo

  45. Sathish Rajagopalan

    Hi Enda Madden,Thanks for your comments on the iPhone version of Zoho Mail. Calendar on Mobile (iPhone) is in the works and will be available very soon. Stay tuned !Sathish
    Zoho Mobile Team

  46. Sathish Rajagopalan

    Hi Enda Madden,Thanks for your comments on the iPhone version of Zoho Mail. Calendar on Mobile (iPhone) is in the works and will be available very soon. Stay tuned !Sathish
    Zoho Mobile Team

  47. Enda Madden

    Great work with Zoho Mail guys. Also with the iPhone version of Zoho Mobile. If Tasks and Calender were added to Zoho Mobile it would be a seriously killer application.

  48. Enda Madden

    Great work with Zoho Mail guys. Also with the iPhone version of Zoho Mobile. If Tasks and Calender were added to Zoho Mobile it would be a seriously killer application.

  49. Markandey Singh

    never heard about zoho mail… looks like a kool stuff..
    hmmm… has evrything

  50. Markandey Singh

    never heard about zoho mail… looks like a kool stuff..
    hmmm… has evrything

  51. kaflu

    so where can I create my own blog here??

  52. kaflu

    so where can I create my own blog here??

  53. » Now Online & Offlin

    […] open your attachments (like documents, spreadsheets) with appropriate Zoho Applications. It is also available for iphone, checkout Zoho […]

  54. » Now Online & Offlin

    […] open your attachments (like documents, spreadsheets) with appropriate Zoho Applications. It is also available for iphone, checkout Zoho […]

  55. Tejas Patel

    I did give it a try and it is impressive compared to a lot of free mail clients and the features are quite good as well.The issue I see for myself is, although it is a good email tool, it would be difficult for me to ditch my existing email and start using Zoho Mail.

  56. Tejas Patel

    I did give it a try and it is impressive compared to a lot of free mail clients and the features are quite good as well.The issue I see for myself is, although it is a good email tool, it would be difficult for me to ditch my existing email and start using Zoho Mail.

  57. CloudNews for October 10th, 20

    […] area of market focus for nearly a decade,” said Mark Barnekow, president and CEO of Amphire.Zoho Mail Launches with Offline Support.Zoho Mail has made much progress as it has stepped out of its rivate beta version. It now comes […]

  58. CloudNews for October 10th, 20

    […] area of market focus for nearly a decade,” said Mark Barnekow, president and CEO of Amphire.Zoho Mail Launches with Offline Support.Zoho Mail has made much progress as it has stepped out of its rivate beta version. It now comes […]

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