Latest Posts

Agent performance analytics powered by Zoho Reports

In the previous post on help desk analytics, we spoke about some key metrics to monitor in order to run a successful help desk. In this...

Zoho Reports 2 min read

Top 5 ways that bundling can boost your sales

With the ever-changing market, the urgent question for every business owner is how to innovate and increase sales. One of the strategies trending in the market right now is bundling, a technique where you offer...

Zoho Inventory 4 min read

Bots on the rise: What chatbots can do for your support team

The future of bots is already here. As discussed in the previous two posts in this series, bots for productive collaboration and CRM teams are changing the...

Zoho Cliq 3 min read

An Update on the Spectre and Meltdown Hardware Vulnerability

Some of you have probably read about recent hardware vulnerabilities, named Spectre and Meltdown, that appear to be present in almost all modern processors. We...

General 2 min read

Zoho CRM through 2017

  See the complete list of all that was new in 2017 here. Please share anything you wish to in the comments below.

Zoho CRM 1 min read

Announcing SalesIQ’s integration with Sundown: Meet the unparalleled AI assistant for your website

Have you ever worried about the customers you may be losing in your off-hours? What would it be like if you could hire someone to take...

Zoho SalesIQ 2 min read

All about 2017: A great year for the Zoho Finance Suite.

We have so much to say about 2017 — it was a year of opportunities. In the past 12 months, we have had 3 new products, 3 major editions, countless...

Zoho Books 3 min read

Writer in 2017: A retrospective.

From multi-column layouts and no-markup editing to collaborative code snippets and a new mobile app, we spent the greater part of 2017 making sure Writer serves an even wider set...

Writer 1 min read

Introducing Zoho GST: Your partner in GST returns filing.

Our new product Zoho GST, an online GST filing software, has been crafted specifically to provide Indian businesses with an end-to-end GST filing solution. Zoho GST...

General 2 min read