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The (not so) secret strategy these 10 customer service legends share

If you plan to thrive in the era of the customer, now is the time to improve your customer service. Regardless of how your customers...

Zoho Desk 9 min read

Which customer-obsessed brand are you? Take the quiz and find your match.

Zoho Desk 0 min read

Fight Churn and Save Recurring Revenue: Dunning Management to the Rescue!

Your customers love your service. They use it every day. You have been charging their credit card each month for the services they consume. Let’s...

Zoho Subscriptions 3 min read

3 Ways “User Roles” can save you a lot of trouble

When Roger had his living room remodeled, he handed the key to his house to the crew after locking all other rooms because he didn’t want...

Zoho Books 2 min read

Grow your subscriber base with sign-up forms in Zoho ​Campaigns

Ask any email marketing expert and they’ll tell you this: the success of your email marketing campaign depends on the health of your mailing list....

Zoho Campaigns 2 min read

Ride on Cupid’s popularity to give your business a boost

When it comes to the annual gift ​splurge, Valentine’s Day is just shy of Christmas. And technically it’s not even a ​holiday! According to the...

Zoho Books 2 min read

Zoho Reports 3.0 is Here

We are excited to announce the all-new Zoho Reports 3.0, with a sleek new interface and loads of new features. New UI The user interface...

Zoho Reports 2 min read

Announcing Zoho Social: Because Social Media should be part of your marketing strategy, not something you do in isolation

We believe social media should be an integral part of a business’ sales & marketing, outreach and customer support strategy, instead of something you do...

2 min read

3 Ways the Talkdesk Call Center Software Integration Can Help Teams Sell More

This is a guest post by Tiago Paiva, CEO of Talkdesk – a leading browser-based call center software. If your team uses Zoho CRM, you surely...

Zoho CRM 2 min read

​Happy employees make for a happy company

It’s a lovely Monday morning, but you are feeling gloomy as you enter your office, making a mental list of things that have to be done....

General 3 min read