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Measuring and maximizing the money-saving value of self-service channels

By Ashley Verrill Recently, I called Zoho evangelist Raju Vegesna to get his advice for a research project I was working on. Self-service channels are becoming increasingly popular, and I...

Zoho Support 3 min read

Gain More Insight Into Sales With 3 Types of CRM Reports

While you are busy calculating and assigning the sales target for your team, it is always helpful to go back and analyze what brought more...

Zoho CRM 3 min read

What the US Government Surveillance Programs Mean for Zoho Customers

  At Zoho we take privacy and security of your data very seriously. However, privacy is not just a matter of software engineering. A few...

General 2 min read

Stress is Part of the Job: Handle it Like a Pro

We have a fun and relaxed environment here at the Zoho Austin office. From group lunches to inside jokes and the occasional game of ping...

Zoho CRM 4 min read

Celebrating One Year of Zoho Campaigns. With an even better Free Plan!

It all started with an idea – an idea to make customer engagement and communication easy for businesses. At Zoho, we already had the perfect...

Zoho Campaigns 1 min read

Small Business Stories You Might Have Missed

Welcome back to our ongoing series geared toward getting you the stories and information you need to improve your small business. As a small business owner, you...

General 3 min read

Just In: Advanced Analytics for Zoho CRM’s Activities Module

The Advanced Analytics Add-on for Zoho CRM got an update. Till now, data from Accounts, Contacts, Leads, Potentials and Users modules were synced to Zoho...

Zoho CRM 1 min read

Introducing : Timetracking for your bugs

A typical work day of a team member in a software development team : You’re a team member in charge of a performance module and...

Zoho BugTracker 2 min read

Less Noise; More Signal – Get Focused Responses Using Zoho Survey

Since Zoho Survey’s launch, we have been working on bringing out features based on the many suggestions and comments from users to give them more...

Zoho Survey 2 min read

Petition against them, hate them, or wish them dead; passwords are here to stay for long!

In the last two weeks, the Petition Against Passwords movement launched by a group of US-based companies that sell password-less technology has been gaining widespread...

Zoho Vault 3 min read