Latest Posts

Why Facebook and Social Media are Valuable for Your Small Business

So, you’ve finally started using social media platforms like Facebook and Twitter as marketing tools for your business. You’ve started interacting with customers online, are...

General 3 min read

Dashboard Spotlight: US Economic Data Analysis

We have analyzed many interesting public data sets in the past. And we plan to continue doing so. With the budget sequestration just a few...

Zoho Reports 1 min read

Employees Want to Feel More Appreciated at Work

How often have you heard someone say, “I just feel so lucky to have a job,” over the past five years? How often have you said...

General 2 min read

Is Your City Small Business-Friendly?

If you’ve ever looked for a new office, apartment or house — even a hotel room — you have discovered there is truth in the...

General 3 min read

Time To Reconcile 1099K

Got the 1099 K and wondering what to do with it? 1099 K is a tax form sent by online payment processing companies like PayPal,...

Zoho Books 2 min read

Poll: What do you use to build a community around your business?

Building a community around your business is, perhaps, the most important outreach activity you can ever pursue. It deserves such prominence especially because it’s a...

Zoho Support 2 min read

Gather Data. Know Thy Customer. Zoho Campaigns Integrates with SurveyMonkey

In a recent team meeting I was asked this question: “What’s the aim of Product Marketing?” My answer was almost instant and I found myself...

Zoho Campaigns 2 min read

Support customers in LiveDesk, extend the value of Zoho CRM

We heard your requests for LiveDesk to integrate with Zoho CRM, so last week we announced Zoho CRM integration for all paying LiveDesk customers (or those on...

Zoho SalesIQ 3 min read

Results: What’s your approach to customer support hiring?

At Zoho, we get to talk to several startup founders and small business owners regularly. A good number of times, the topic of hiring and...

Zoho Support 2 min read

Our Management Consultants Recommended That We Kill Our Free Email Plan; We’re Increasing It Instead

When it comes to hosted email options for your business, there is not a whole lot to choose from unless you want to compromise on quality....

Zoho Mail 1 min read