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Email With CRM inside; A Must Have For Sales People Who Live In Email

So you managed to set up this fantastic Customer Relationship Management (CRM) application, which is without a doubt helping your sales team close more deals...

Zoho Mail 2 min read

McDonald’s customer service problem

In a surprise to absolutely no one who has ever spent more than a minute inside one of their 34,000 restaurants, McDonald’s has begun admitting...

General 4 min read

Investing Your Tax Refund into Your Small Business

The April 15th deadline for filing your taxes has come and gone and you survived (hopefully). More importantly, if you’re expecting a tax refund, you’ve...

General 2 min read

Poll: What’s the ratio of support reps to sales reps in your business?

Businesses come in various shapes and sizes. Some can generate a lot of new business with a small sales team, but will need a much...

Zoho Support 2 min read

Results: Facebook is the most used platform for community

In a bid to understand how businesses build communities, we had asked a question last week on our poll. We were eager to see what...

Zoho Support 2 min read

5 Tips to Make Online Meetings Run Smoothly

This is a guest post by Michael Essany of Null Media.  With the increasing use of online business applications and remote working habits, the modern...

Zoho Meeting 2 min read

Why Facebook and Social Media are Valuable for Your Small Business

So, you’ve finally started using social media platforms like Facebook and Twitter as marketing tools for your business. You’ve started interacting with customers online, are...

General 3 min read

Dashboard Spotlight: US Economic Data Analysis

We have analyzed many interesting public data sets in the past. And we plan to continue doing so. With the budget sequestration just a few...

Zoho Reports 1 min read

Employees Want to Feel More Appreciated at Work

How often have you heard someone say, “I just feel so lucky to have a job,” over the past five years? How often have you said...

General 2 min read

Is Your City Small Business-Friendly?

If you’ve ever looked for a new office, apartment or house — even a hotel room — you have discovered there is truth in the...

General 3 min read