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Poll: How do you organize your support team?

Whether customer support is a right or a privilege for your customers, it’s a tricky commitment to uphold. More often than not, running a team...

Zoho Support 2 min read

Results: For ‘free’ accounts, customer support is…

Earlier this week, we had asked the same question to both customer support managers and agents, in a bid to see how their opinions differed. Much to...

Zoho Support 1 min read

Poll: For ‘free’ accounts, is customer support a right or a privilege?

Zoho Support has a lot of happy customers. We keep hearing from them and we talk to them about a lot of things. But, for...

Zoho Support 2 min read

Hello Kindle Fire users – Zoho Invoice is now in Amazon Appstore

We’ve got some great news for kindle fire users. Zoho Invoice android app is now available in the Amazon App store for you to download...

Zoho Invoice 1 min read

Converting Wufoo Webform Contacts into Leads in Zoho CRM

This is a brief tutorial on using Wufoo Webhooks to add leads to Zoho CRM, based on the original post by Andrew Taylor – WordPress Developer....

Zoho CRM 2 min read

Announcing Zoholics 2013, Zoho’s Annual User Conference

Zoholics is back. The Zoho user conference we started last year received great response, so we are making it an annual event. This year, Zoholics will be...

General , Zoholics 1 min read

Context Is Everything: Introducing Zoho Mail Contextual Gadgets

Keeping focus on users’ information and its context in connection with other applications and services has always been the Zoho way of developing apps. We...

Zoho Mail 3 min read

Customer Spotlight: Jeb finds freelancing absolutely ‘brilliant’!

If you could choose again, would you rather be an employee or a freelancer? “I would choose freelancing again!” Jeb Brilliant answered that question with...

Zoho Invoice 2 min read

Get Paid Online With Stripe!

Your customer has a credit card and as a freelancer or small business owner, you would like to make the payment process as simple as...

Zoho Invoice 1 min read

Infographic: Your Essential Tools for a Modern Business

What tools are imperative in running a successful business? We asked you just that on Facebook. Interested in what your peers had to say? To help...

General 1 min read