Whether customer support is a right or a privilege for your customers, it’s a tricky commitment to uphold. More often than not, running a team...
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Results: For ‘free’ accounts, customer support is…
Earlier this week, we had asked the same question to both customer support managers and agents, in a bid to see how their opinions differed. Much to...
Poll: For ‘free’ accounts, is customer support a right or a privilege?
Zoho Support has a lot of happy customers. We keep hearing from them and we talk to them about a lot of things. But, for...
Hello Kindle Fire users – Zoho Invoice is now in Amazon Appstore
We’ve got some great news for kindle fire users. Zoho Invoice android app is now available in the Amazon App store for you to download...
Converting Wufoo Webform Contacts into Leads in Zoho CRM
This is a brief tutorial on using Wufoo Webhooks to add leads to Zoho CRM, based on the original post by Andrew Taylor – WordPress Developer....
Announcing Zoholics 2013, Zoho’s Annual User Conference
Zoholics is back. The Zoho user conference we started last year received great response, so we are making it an annual event. This year, Zoholics will be...
Context Is Everything: Introducing Zoho Mail Contextual Gadgets
Keeping focus on users’ information and its context in connection with other applications and services has always been the Zoho way of developing apps. We...
Customer Spotlight: Jeb finds freelancing absolutely ‘brilliant’!
If you could choose again, would you rather be an employee or a freelancer? “I would choose freelancing again!” Jeb Brilliant answered that question with...
Get Paid Online With Stripe!
Your customer has a credit card and as a freelancer or small business owner, you would like to make the payment process as simple as...
Infographic: Your Essential Tools for a Modern Business
What tools are imperative in running a successful business? We asked you just that on Facebook. Interested in what your peers had to say? To help...