Latest Posts

The importance of great branding for small businesses

This is a guest post by Sandra Faleris of SmBizWinningTips.  To most small business owners, branding seems more fit for multi-national corporations. Yet many don’t...

General 2 min read

Go Global – Check out 2Checkout!

We have now made it really easy for you to receive online payments from your customers – from even the ones who are not in...

Zoho Invoice 1 min read

5 Ways to Maintain Clean and Accurate Customer Information

Has it ever happened, that you make a follow-up call, only to find out that another member of your team had already contacted the customer?...

Zoho CRM 3 min read

Get through your email faster

Email has been revolutionary in the world of business communication. Finding the most productive way to make your way through the overflowing inbox is an...

Zoho Recruit 1 min read

Poll: What kind of interactions do you prefer in a ticket?

What happens after a customer raises a support ticket asking for some help? You wade through the ticket to find out what information is available....

Zoho Desk 2 min read

All in a day’s work..

Recently, I came across a wonderful article shared by a friend on 6 personality and work environment types. The work environments recommended according to personality types made a...

Zoho Creator 3 min read

Results: Insights about customer support channels

About a fortnight ago, on our poll, we asked you all a question on support channels used by your customers. Before we get to the...

Zoho Desk 2 min read

Customer Appreciation in Numbers: Infographic

In February, we were flooded with positive comments (perhaps in the spirit of Valentine’s Day) on our Facebook and Twitter pages. Below is a visual representation...

General 1 min read

Latest Zoho Calendar Updates: Sync for Google Calendar, Birthday Calendar

Managing your daily appointments, events and meetings can get overwhelming as you switch between your favorite calendar applications; on your mobile, desktop, web browser. Keeping...

Zoho Mail 1 min read

Customer Spotlight: OxyHealth is more productive with Zoho CRM and Google Apps

This is a guest blog post by Brandon Wilson, CRM Consultant of Viwo, a leading cloud solutions provider and a Zoho partner. Viwo has successfully...

Zoho CRM 2 min read