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Become Preferred: Make Customers Want You

“Recessions are a great time to gain market share. That’s when you grow. That’s when dissatisfaction is at its highest. You need discontent,” said Michael...

Zoho CRM 2 min read

Zoho Creator: Not-so-minor enhancements – Episode #1

Zoho Creator is one of our services that is frequently updated. Some of these are major, and get all the attention they deserve, while some...

Zoho Creator 1 min read

Enterprise Gamification for Business, Not Just Silly Games

Gamification in the enterprise is about solving a business problem. We’re letting ourselves be gamified and as a result business operations are happily changing thanks...

Zoho CRM 2 min read

Customer Spotlight: Accounting Knowledge Not A Must For Zoho Books

College coursework is often deficient in giving 360 degree industry perspective to graduates who are ready and eager to join the corporate world. OysterConnect.com was...

Zoho Books 1 min read

CRM is Not Just in Your CRM Application, It’s Everywhere

CRM doesn’t reside solely in your CRM application. It’s actually global with service participants being anyone that you can connect with online, not just official...

Zoho CRM 1 min read

Small Business Tax Deductions – It’s All About Expenses

There are many things that you can deduct for your small business, but how can you make sure the government will see things the way...

Zoho Invoice 2 min read

Stay Customer-Centric from CRM through Support

Each business is different in its own way. Likewise, each customer is different in his/her own way. A single all-encompassing customer support approach might not...

Zoho Desk 2 min read

Tackling Traditional and Social CRM Integration

Not being able to lock down the customer profile is the reason so many companies have a difficult time with CRM integration, said Barton Goldenberg,...

Zoho CRM 2 min read

Three Tips to Entice Collaboration in the Workplace

Collaboration is such an awesome idea in principle, but when it comes down to implementation it doesn’t always come out so rosy. The determining factor...

General 1 min read

The Facts about Social Business Adoption

While those people working with social are getting some value of it, most don’t know how to take social technologies and adopt processes to it,...

Zoho CRM 2 min read