Introducing Zoho CRM’s sticky notes

Post-it notes are one of the most successful accidents of our time. For a long time, post-it notes were a mainstay in many companies, and...

Zoho CRM 2 min read

Automation leads to more human interaction. Paradox?

This is a guest blog by Pierce Buckley from babelforce, a global integration platform for communications. Pierce is a CX and Contact Center Expert who...

Zoho Marketplace 3 min read

Hop, skip, and jump over the pitfalls of duplicate data!

Have you ever had the same email sent multiple times to the same customer during a campaign? Ever had the same lead assigned to multiple...

Zoho CRM 3 min read

3 must-have integrations for Zoho.

This is a guest blog post by Vanessa Rombaut, a Digital Communications Marketer at PieSync. @PieSync helps you to sync your customer data bi-directionally between your favorite cloud apps...

Zoho CRM 3 min read

Convert social chatter into actionable leads

Customers these days can come from anywhere. According to a survey by DemandWave, social media is one of the better lead generation channels, accounting for about 55% of the business involved. Many potential...

Zoho CRM 2 min read

Are You Connected To All Your Clients In The Right Way?

Matt, one of the most popular stockbrokers in his town, has three clients named Karen, Aaron, and Carla. Each client has a different profession, a...

Zoho CRM 2 min read

Announcing the launch of our new webinar series

We are excited to announce our next series of webinars that are designed to educate both current and new users of Zoho CRM on CRM...

Zoho CRM 3 min read

Why your sales team needs finance reports

You might have your sales data in Zoho CRM and finance data in Zoho Books. The question is how to combine and analyze both data...

Zoho Reports 3 min read

How to Handle Multiple Processes with One CRM Account

The ultimate goal of technology is to make lives simpler. Software is used to automate processes. While automation might be simple when there is a...

Zoho CRM 2 min read

Dear Brands, Please Use a Social Media Tool that Talks to Your CRM

Whenever I run into a problem with a service I frequently use, I try to reach out to the brand on social media. This is not just so I can (hopefully) find a solution to the problem, but I also do it to see how that brand handles social media interactions with regular customers.

3 min read