Customers get answers even before they can ask, with ASAP
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4 Mins ReadCategory: Zoho Desk
Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness everyday.
Zia for Customer Service, Part 3: Zia for Customers
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2 Mins Read
Zia for Customer Service, Part 2: Zia for Managers
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2 Mins Read
Zia for Customer Service, Part 1: Zia for Support Agents
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3 Mins Read
Announcing AI, Process Management, Marketplace for Zoho Desk
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5 Mins Read
More context minus the clutter, with Layouts
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3 Mins Read
Introducing Compact Mode, Ticket Peek, and Snippets
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4 Mins Read
Go the extra mile, to a new address.
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3 Mins Read
How not to sabotage the collaboration of customer support teams
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11 Ways to Spread the Cheer this Holiday Season with Better Customer Service
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4 Mins Read
What makes Brenda a great customer service manager?
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3 Mins Read
5 ways to amplify agent productivity
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4 Mins Read
Announcing Zoho Desk — the industry's first context-aware help desk software.
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4 Mins Read
How a social media company you've never heard of is primed to revolutionize customer service
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8 Mins Read
The Apple Watch, the revamped Apple Store and you: customer service tips from the world's most valuable brand
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8 Mins ReadCan rewriting your mission statement transform your customer service?
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8 Mins Read
10 steps for making a huge impact on your customer service
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10 Mins Read
The (not so) secret strategy these 10 customer service legends share
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12 Mins ReadWhich customer-obsessed brand are you? Take the quiz and find your match.
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2015: The year of the customer
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4 Mins Read