Simply put, a process is a set of actions performed in a sequence based on context. Each of these actions has an outcome that becomes...
Latest Posts
A Clear Path for the e-Way Bill in Zoho Books
Do you transport goods within your state or across different states in India? To comply with the GST law, you will need a new electronic document in...
Announcing 7 new user-requested features for Writer
Keeping in mind the spirit of this holiday season, we decided to pick some of the most requested features from our community and add them...
Customers get answers even before they can ask, with ASAP
Imagine you get off a flight and your suitcase doesn’t come down the luggage carousel. You then have to find the service desk, explain your...
Hippo Video’s Integration with Zoho Desk takes Customer Support to a Whole New Level
This is a guest post by Priya Vijay, Product Marketer at Hippo Video. Both agents and customers want to see tickets closed. How hard it is to close a ticket varies from one...
Remotely access Ubuntu and other variants of Linux desktops from Windows, Mac, or Mobile Devices.
As an IT support technician, you might want to remotely access Linux desktops to install software, configure applications, and run servers, from Windows or Mac....
Say hello to Cliq’s 2019 update!
The Zoho Cliq team is here with a huge update that’s packed full of enterprise enhancements, while still remaining accessible to organizations of all sizes....
Zia for Customer Service, Part 3: Zia for Customers
Customer service is changing. The old one-size-fits-all approach is being quickly replaced by a future where customers can expect more personalization. Now, brands cater to their...
Design your website with ease!
Imagine you need a website. Hiring a professional web designer goes a bit over your budget. So, you think, “I’ll find a site builder and create a...
Announcing Zoho Sheet’s integration with Zapier
In a typical workday, you’re likely to toggle back and forth between multiple applications. More often than not, it takes manual effort to keep data...