Latest Posts

Run service processes right from your help desk, with Blueprint

Simply put, a process is a set of actions performed in a sequence based on context. Each of these actions has an outcome that becomes...

Zoho Desk 2 min read

A Clear Path for the e-Way Bill in Zoho Books

Do you transport goods within your state or across different states in India? To comply with the GST law, you will need a new electronic document in...

Zoho Books 2 min read

Announcing 7 new user-requested features for Writer

Keeping in mind the spirit of this holiday season, we decided to pick some of the most requested features from our community and add them...

Writer 3 min read

Customers get answers even before they can ask, with ASAP

Imagine you get off a flight and your suitcase doesn’t come down the luggage carousel. You then have to find the service desk, explain your...

Zoho Desk 3 min read

Hippo Video’s Integration with Zoho Desk takes Customer Support to a Whole New Level

This is a guest post by Priya Vijay, Product Marketer at Hippo Video.  Both agents and customers want to see tickets closed. How hard it is to close a ticket varies from one...

Zoho Marketplace 3 min read

Remotely access Ubuntu and other variants of Linux desktops from Windows, Mac, or Mobile Devices.

As an IT support technician, you might want to remotely access Linux desktops to install software, configure applications, and run servers, from Windows or Mac....

Zoho Assist 2 min read

Say hello to Cliq’s 2019 update!

The Zoho Cliq team is here with a huge update that’s packed full of enterprise enhancements, while still remaining accessible to organizations of all sizes....

Zoho Cliq 3 min read

Zia for Customer Service, Part 3: Zia for Customers

Customer service is changing. The old one-size-fits-all approach is being quickly replaced by a future where customers can expect more personalization. Now, brands cater to their...

Zoho Desk 2 min read

Design your website with ease!

Imagine you need a website. Hiring a professional web designer goes a bit over your budget. So, you think, “I’ll find a site builder and create a...

Zoho Sites 1 min read

Announcing Zoho Sheet’s integration with Zapier

In a typical workday, you’re likely to toggle back and forth between multiple applications. More often than not, it takes manual effort to keep data...

Zoho Sheet 2 min read