Latest Posts

Notebook Update: Introducing Reminders, Note Sorting, and More

We hope you’ve been enjoying Notebook for Web, Smart Cards, and all the other cool stuff that was included in Notebook’s 4.0 release. Today we’re happy to announce that...

Zoho Notebook 2 min read

Supercharge your support team ops with Zoho Cliq’s new integration with Zoho Desk

If context-aware customer engagement is the cornerstone of helpdesk software, then bot-driven automation tools for improved team collaboration are the way forward. And we’re ready with Zoho Cliq’s completely new integration with our helpdesk...

Zoho Cliq 2 min read

Accept and process payments with Zoho Forms

We’re going to be covering a very important topic in this post: money. Specifically, how to use Zoho Forms to collect the money you’re owed. Whether you’re...

Zoho Forms 2 min read

Agent performance analytics powered by Zoho Reports

In the previous post on help desk analytics, we spoke about some key metrics to monitor in order to run a successful help desk. In this...

Zoho Reports 2 min read

Top 5 ways that bundling can boost your sales

With the ever-changing market, the urgent question for every business owner is how to innovate and increase sales. One of the strategies trending in the market right now is bundling, a technique where you offer...

Zoho Inventory 4 min read

Bots on the rise: What chatbots can do for your support team

The future of bots is already here. As discussed in the previous two posts in this series, bots for productive collaboration and CRM teams are changing the...

Zoho Cliq 3 min read

An Update on the Spectre and Meltdown Hardware Vulnerability

Some of you have probably read about recent hardware vulnerabilities, named Spectre and Meltdown, that appear to be present in almost all modern processors. We...

General 2 min read

Zoho CRM through 2017

  See the complete list of all that was new in 2017 here. Please share anything you wish to in the comments below.

Zoho CRM 1 min read