How to build a chatbot for your website in 5 steps
Posted on
8 Mins ReadCategory: Zoho SalesIQ
Convert your visitors into happy paying customers. Track visitors on your website, identify fresh leads, capture and communicate in real time.
Chatbot vs live chat: Key differences and what to use for your business
Posted on
14 Mins Read
What is retention marketing and why your business needs it?
Posted on
13 Mins Read
What is customer journey map? Types, examples, templates & best practices
Posted on
18 Mins Read
What is B2B customer service and how to do it effectively for your business
Posted on
11 Mins Read
The top customer engagement metrics to track in 2024
Posted on
5 Mins Read
17 client retention strategies to retain customers
Posted on
13 Mins Read
B2B vs B2C customer journey: Differences, importance, mapping, and examples
Posted on
14 Mins Read
What is lead scoring? How to score leads, lead scoring models, and best practices
Posted on
8 Mins Read
All about chatbots: Definition, types, and how to choose and build one
Posted on
8 Mins Read
Millennials vs Gen Z: Customer service expectations and differences
Posted on
9 Mins Read
Ecommerce chatbots: Types, use cases, and benefits
Posted on
8 Mins Read
Chatbot Marketing: A Definitive Guide
Posted on
10 Mins Read
What are no-code chatbots and how do you create them?
Posted on
5 Mins Read
Top live chat metrics and KPIs to improve customer support
Posted on
11 Mins Read
FAQ chatbots: What it is, types, use cases, and how to build one for your business
Posted on
11 Mins Read
Customer journey optimization explained simply
Posted on
5 Mins Read
8 essential live chat statistics you should know in 2024
Posted on
3 Mins Read
Omnichannel vs. multichannel customer support: Which one is best for your business?
Posted on
6 Mins Read
11 Live chat etiquette tips—do's and don'ts to follow for exceptional customer service
Posted on
10 Mins Read