The most painful customer service moments of 2014, and how you can avoid them in 2015
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8 Mins ReadCategory: Zoho Desk
Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness everyday.
Customer service centered around customers, not software. Now that's zen.
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4 Mins ReadThe customer service lessons we must all learn from that Comcast call
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9 Mins Read
8 tips for measuring (and improving) customer happiness
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4 Mins Read7 benefits mobile customer service apps unleash
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Play tag with your tickets
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2 Mins ReadAnnouncing Happiness Ratings for Zoho Support
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3 Mins ReadCloud Telephony and Mobile Apps for Zoho Support
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2 Mins ReadIntroducing: Notification Center for Zoho Support
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3 Mins ReadMeasuring and maximizing the money-saving value of self-service channels
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4 Mins ReadBuild Communities. Share Knowledge. Create Happiness.
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2 Mins ReadFree unlimited users! Freedom from software licenses!
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2 Mins ReadPoll: What's the ratio of support reps to sales reps in your business?
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2 Mins ReadResults: Facebook is the most used platform for community
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3 Mins ReadPoll: What do you use to build a community around your business?
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3 Mins ReadResults: What's your approach to customer support hiring?
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2 Mins ReadPoll: What's your approach to customer support hiring?
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2 Mins ReadResults: What kind of interactions do you prefer in a ticket?
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2 Mins ReadPoll: What kind of interactions do you prefer in a ticket?
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3 Mins ReadResults: Insights about customer support channels
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2 Mins Read