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Infobip SMS for Zoho CRM
Improve your relationship with customers and grow your business by integrating Infobip SMS with Zoho CRM. Make sure your notifications and alerts are delivered promptly and effectively, providing a valuable tool for your sales process.
Business needs
SMS has become an integral part of modern-day communication. Businesses of all sizes can use SMS to significantly improve their relationship with customers and drive business growth. Use SMS to promote your new products and services, offer special discounts, send personalized messages or confirmations, and more.
Solution
Integrating Infobip with Zoho CRM:
Users can define the content of their messages directly within the Zoho CRM platform, making it easier to keep track of communication with customers and leads.
The extension supports single and bulk messaging, making it suitable for individualized and mass communication.
The delivery reports feature provides users with information on the success of their message deliveries, allowing them to keep track of the effectiveness of their communication efforts.
The personalization feature enables users to customize their messages with customer data, making it possible to address customers and leads by name and reference specific information about them.
Benefits
Improved efficiency: The integration of Infobip SMS directly within Zoho CRM streamlines communication and eliminates the need to switch between multiple platforms.
Increased personalization: The ability to personalize messages with customer data enhances the customer experience and builds stronger relationships.
Better insights: The delivery reports feature provides valuable insights into the success of messaging campaigns, allowing users to optimize their communication strategies.
Better customer engagement: The ability to personalize messages with customer data can help increase customer engagement.
Increased productivity: The extension helps users save time and increase productivity by automating repetitive tasks and streamlining communication.
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