We are happy to announce that Zoho Sign has clinched a position as a high growth performer in Frost & Sullivan's Frost Radar for electronic signature software, 2024. This recognition by Frost & Sullivan commends Zoho Sign's exceptional growth and innovation across 10 criteria.
Zoho Sign's scalable and customizable electronic signature platform is user-friendly, highly secure, well-suited for all departments and roles, and compatible across all popular operating systems, making it the trusted choice of customers and analysts alike.
Frost & Sullivan's evaluation of the electronic signature industry
The report acknowledges the surging demand for convenient, efficient, and legally binding e-signature solutions, especially after the accelerated digitization of businesses during the height of the pandemic. The benefits of adopting e-signatures are plenty, such as faster cycle times, fewer errors, going paperless, and lower costs. Frost & Sullivan further suggests that e-signature software can optimize the requirements of digital businesses by "offering user-friendly interfaces and pre-built connectors to minimize friction, accelerating deployment, and improving overall efficiency." The report also recommends that e-signature providers explore newer technologies like blockchain and biometrics for advanced signer verification, along with AI for document summarization and the adoption of wider compliance regulations and security measures.
How does the Frost Radar assess e-signature providers?
The Frost Radar for electronic signature software, 2024 assesses the industry leaders based on 10 growth and innovation criteria, consisting of both qualitative and quantitative assessors. Growth criteria measure the company's performance track record and assess their ability to execute strategies and visions. On the other hand, innovation criteria evaluate how well the company anticipates and fulfills dynamic customer requirements via product innovation. The results are then plotted on a graph where the x-axis denotes the innovation criteria, and the y-axis marks the growth criteria.
Key report highlights about Zoho Sign
Under the innovation criteria, the report lauded Zoho Sign for its:
Customizations and integrations
"Zoho Sign is a highly customizable and scalable cloud-based electronic signature solution that offers basic, advanced, and qualified digital signatures. A key strength of Zoho Sign lies in its deep integration with the broader Zoho suite... Zoho Sign also offers REST APIs and software development kits enabling developers to integrate Zoho Sign functionalities into custom applications or workflows."
Robust document security methods
"Zoho Sign emphasizes document security through a multilayered approach including recipient identity verification...and tamper-evident audit trails. Zoho Sign utilizes centralized, cloud-based storage with robust security measures including military-grade encryption to safeguard sensitive documents."
Wide range of product enhancements
"Administrators can create user groups and roles, and define permission profiles for each role. A chatbot in Microsoft Teams enables users to send, sign, and check the status of documents, as well as receive notifications about document activity."
In terms of growth, Zoho Sign was commended for its:
Long-term commitment to customers
"Zoho has been delivering electronic signature solutions for seven years. Zoho Sign is trusted by more than 40,000 companies and 250,000 users around the world."
Global presence and compliance
"Born in India, the company now has worldwide presence with more than 20 offices in APAC, North America, Latin America, and EMEA. The company is expanding into Kenya, Mexico, Canada, Japan, and Saudi Arabia establishing data centers and integrating its platform with regional and government-issued IDs and certifications."
Accelerated revenue and market size growth
"Zoho is one of the fastest-growing providers in the electronic signature space. The strong foundation of the broader Zoho ecosystem...positions Zoho Sign for continued expansion among Zoho customers and the wider electronic signature market."
Compatibility across departments and verticals
"Zoho's most significant verticals are technology, software, and telecom services, real estate; professional, technical, and business services; and healthcare."
Additionally, the report encouraged Zoho Sign to further examine avenues for wider compliance in accordance with evolving digital signature regulations and laws, introduce more integrations with third-party applications, and capitalize upon AI for digital signatures.
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