App Spotlight: TeleCMI for Zoho CRM

Our App Spotlight series brings you hand-picked apps to enhance the power of your Zoho apps and tools. Visit the Zoho Marketplace to explore all apps, integrations, and extensions.

TeleCMI for Zoho CRM

With the TeleCMI cloud telephony integration for Zoho CRM, you can make/receive calls within your CRM.

Get TeleCMI for Zoho CRM

Business needs

Standard phone systems can no longer meet the needs of modern consumers. Today's businesses need an efficient, cloud-based telephony solution that automates and simplifies their customer service and sales processes. With the TeleCMI cloud phone system, your sales, support, and recruiting teams can handle conversations within your CRM, using features like click-to-call, caller ID, auto-generated call reports, call recording, and more.


  • Call your Zoho CRM contacts using click-to-call and global calling features.

  • Get pop-up notifications with essential client information on your Zoho CRM app screen for every incoming call,.You can use the call pop-up window to add notes and schedule tasks. 

  • Take notes after each call for organized and effective lead follow-up.

  • Access all automatically-stored call analytics from the Call Reports dashboard.


  • Handle customer interactions from anywhere, on any device

  • Automatically log calls, and save time by eliminating manual data entry.

  • Utilize call analytics to evaluate team performance and KPIs, and identify areas for improvement.  

  • Listen to recorded conversations to maximize your lead conversion and customer satisfaction rates, and optimize sales opportunities.

  • Access automatic call routing, IVR, and visual call flow designing features.

Get TeleCMI for Zoho CRM


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