remote support

Zoho Assist: Remote Support for iOS Devices Made Easy

IT pros have been looking for ways to support remote customers on iOS devices for a long time. iOS, unlike Android, wasn’t easy to support remotely as it...

Zoho Assist 1 min read

Customer Spotlight: How Zoho Assist simplified Ross Garner’s daily life?

Ross Garner runs a software solution business named Xinfo in Melbourne, Australia that caters to the needs of a niche market, the local building industry....

Zoho Assist 2 min read

Zoho Assist: Empower your Application with Remote Support!

It was the late Steve Jobs who said, “Creativity is just connecting things.” ​At Zoho Assist, we have taken this idea to heart. It inspired...

Zoho Assist 2 min read

Zoho Assist and Windows 8 Hit It Off!

A support technician, who troubleshoots by conducting remote sessions, will face new challenges with each update and a new version of an operating system (OS)....

Zoho Assist 1 min read

Zoho Assist: Remote IT Support Made Simpler

Steven Arant works in IT desktop support at Mecklenburg County office, North Carolina. His everyday job involves providing IT support to his fellow staff. Before discovering Zoho, he wasted a lot of time...

Zoho Assist 2 min read

Make it easy for customers to join your Remote Support session

When you conduct a remote support session to fix a problem in your customer’s computer, avoid directing him with a lengthy process like go to...

Zoho Assist 2 min read

Experience faster and smoother Remote Support

With the highly improved quality and connection speed of Zoho Assist, you can now connect and control your customer’s computer much easier and faster, regardless...

Zoho Assist 1 min read

Offer Remote Support from your Chromebook

While we’ve been constantly adding new services to Google Apps Marketplace, we’ve also been stocking up the Chrome Web Store. Today we are glad to...

General , Zoho Assist 1 min read

New Desktop Plugin for Zoho Assist!

Zoho Assist was initially dependent on Zoho Meeting to start a remote session from the desktop. Now, with it’s own new and sleek desktop plugin,...

Zoho Assist 1 min read

UAC Support in Zoho Assist

We are delighted to announce User Account Control (UAC) support in Zoho Assist, our easy and effective remote support app. UAC support will be of...

Zoho Assist 1 min read