Austin Talbert16 post

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  Zoho Desk8 Mins Read

  How a social media company you've never heard of is primed to revolutionize customer service

  By Austin TalbertApr 27, 2015
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  Zoho Desk8 Mins Read

  The Apple Watch, the revamped Apple Store and you: customer service tips from the world's most valuable brand

  By Austin TalbertApr 10, 2015
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  Zoho Desk8 Mins Read

  Can rewriting your mission statement transform your customer service?

  By Austin TalbertMar 19, 2015
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  Zoho Desk10 Mins Read

  10​ steps for making a huge impact on your customer service

  By Austin TalbertMar 7, 2015
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  Zoho Desk12 Mins Read

  The (not so) secret strategy these 10 customer service legends share

  By Austin TalbertMar 2, 2015
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  Zoho Desk0 Min Read

  Which customer-obsessed brand are you? Take the quiz and find your match.

  By Austin TalbertMar 1, 2015
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  Zoho Desk4 Mins Read

  2015: ​The year of the customer

  By Austin TalbertJan 7, 2015
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  Zoho Desk8 Mins Read

  The most painful customer service moments of 2014, and how you can avoid them in 2015

  By Austin TalbertJan 1, 2015
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  Zoho Desk4 Mins Read

  Customer service centered around customers, not software. Now that's zen.

  By Austin TalbertSep 19, 2014

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