Zoho Cliq has been featured as a leader in the G2 Fall Market Report 2021 in internal communication software and business instant messaging categories. We're very grateful for this recognition, which wouldn't have been possible without the support of our customers around the world.

Besides being featured as a leader in the two categories, G2 also listed Cliq as a momentum leader, high performer, and as a niche player in multiple other categories.

How Cliq was ranked

Products that fall under the business instant messaging software and internal communications category are ranked based on customer satisfaction and market presence scores. Cliq is ranked as Leader and Momentum Leader in the below categories:

Internal Communications: Leader, Fall 2021

Business Instant Messaging:  Leader, Fall 2021 

Trending Business Instant Messaging Software: Momentum Leader, Fall 2021

Additionally, around 92% of Cliq users give us a rating of 4 or 5 out of 5 stars and believe we're moving towards excellence. Here are some of the customer reviews about Cliq for instant messaging and communication.

 "A great business instant messenger with video conferencing features. Cliq makes collaboration very easy. From instant messaging to creating channels for projects, adding reminders, and sharing meeting invites—everything is made easy with Cliq." —Ankit K   

"Zoho cliq I like it because it is an efficient software for inter-employee communication within my work, which helps to know the point of view of each department with respect to a specific topic and thus make the right decisions in a very short period of time since we always keep the chat open and this streamlines all the work throughout the organization." —Gertrudis G

"The perfect and efficient system to be in line with your team. I like this system a lot because it allows me to use it in different operating systems, even from servers to mobile devices with iPhone and Android, allowing us to be up-to-date and in direct communication with all my work team. Also I love its fast handling system and friendly interface, which allows me to use it without much knowledge in this type of software." —Bernice F.H 

Zoho Cliq:  What's new

Constant innovation and customer-centricity are what gives us a competitive edge in the market. In 2021 so far, we've released some critical features like:

1. Threads: these help users create organized, focused discussions around any specific message in a channel.
2. Screen share sessions (Cliq mobile): these help users view and engage in one-on-one call screen share sessions right from their Cliq mobile app.
3. Voice message feature: this comes to the rescue when text messages aren't enough to efficiently convey whatever you want to communicate.

Explore more about what's new in Cliq 2021

The road ahead

We're now venturing into artificial intelligence, and as a first step, we're working towards AI-powered communication and collaboration. All the major features we're currently working on, like audio and video conference (enhanced version), Do Not Disturb (DND), and Audit logs for admins, are focused on bolstering our hybrid work capabilities.

We envision a future where Cliq is not just communication and collaboration software for remote teams, but also a powerful platform for your hybrid workspace.

To see more of our customer reviews (or, if you're a Cliq customer who has not reviewed us yet and would like to), visit our G2 page.