At some point in our lives we all dreamed of possessing superpowers to do extraordinary things, just like our favorite superhero. We’d love to fly over the traffic to our workplace, multitask in a jiffy and close deals in a snap – in short, we’d love to be that kick-ass sales rep at our workplace! But wait…you don’t have to be born in Krypton or be bitten by a radioactive spider, or possess hi-tech gadgets to do all that. Like Mjollnir is for Thor, your reliable tool is a good CRM system that’s flexible and does most of the sales automation, leaving you to just focus on customer interaction and closing deals.
And with Zoho CRM, here’s how you can become the kick-ass sales rep at your workplace:
Be notified about important customer emails
You’re at work on a fine Monday morning, running through your emails and replying to the ones that are most important. By noon, you find out that you had missed reading an important email from a hot prospect. The reason: your Inbox is cluttered with business emails, personal emails and pesky emails!
The rule of thumb to be a smart sales rep is to attend to your prospects ASAP and to get there, you need a filtered view of your prospects’ emails alone. With MailMagnet, you’d not only receive emails within Zoho CRM but also get a filtered view of your prospects’ emails. The best part of this integration is that you don’t have to keep a check on your emails all the time, because each time you receive an email from a prospect, you’d be notified by a batch right on the Zoho CRM home page.
Mundane tasks keeping you busy? Just Automate.
You love your job. But you also dread the ‘manual data entry’ that comes along with it. All day long you’d type thank you emails, welcome emails, reminder emails and introduction emails, leaving you very little time to do what you are hired for…selling!
Email Template in Zoho CRM helps you get rid of this mundane task. Just personalize emails for each activity, and send emails to individual prospects or mass emails to a list of leads. Say, you’ve imported leads from a trade show and you want to send them a thank you email. All you need to do is select the leads list and blast a mass email.
Go Mobile. Carry Zoho CRM in your pocket
To all those field sales reps, this one is for you. We know you work almost round the clock, attending customer meetings, conferences and events. But at the same time, you can’t carry bulky laptops with you, to update and keep your team in sync with the latest happenings. You need a CRM system you can carry in your pocket. And Zoho CRM for Mobile provides just that. From adding leads to creating tasks, and from receiving email notifications to finding nearby customers, Zoho CRM Mobile App provides it all.
These are 3 quick ways you could become a kick-ass sales rep at your workplace. What are your tips and tricks? Do share them in the comments below.
– Radhika
I have been in sales for the past 11 years. Every customer is unique and their requirements vary. The concept of sending the same email to multiple customers with an application holds good may be after a big presentation or as you have mentioned after a trade show.Although we know internet is a powerful medium we dont know how powerful the anti spam filters can get. A regular email can land in the spam folder and make things worse. Sales is a human to human contact via various mediums. Technology can be helpful in sales but it is ultimately the way things are presented. The next may be a software program that can track keywords and then send emails accordingly. This surely can be done. So, in that why do we need sales people at all in the office?In India, Sales is about creating a case study and working on pain points. How people can concentrate more on strategy.