We are using Zoho Wiki for the Zoho CRM Help Documentation. So, when you click on the Help link, you are actually directed to http://zohocrm.wiki.zoho.com.
The Wiki-approach helps achieve collaborative editing. The knowledge of the masses is easier to collate and aggregate with this method. So, even you can edit the Wiki document and add/edit to it. There may be times when you would like to share how to achieve a particular implementation. Then, go ahead, edit the wiki! This will enable others to grow with you too as others benefit from your experience. This makes the entire experience with the product more wholesome.
We plan to enable the users to register for Zoho CRM right from the Zoho Wiki pages too! Gopal is working on it and we hope to have that feature integrated by EOD today.
Comments