Privacy at Zoho | A glance at how we protect your personal data

Zoho has been at the forefront of data privacy ever since our company was founded. Our commitment remains the same, that is, Zoho has not, does not, and will never sell your information to someone else for advertising, nor make money by showing you other people's ads. This has been our approach for more than 25 years, and we remain committed to it. Our privacy policy has been drafted keeping in mind the requirements and expectations of users from various geographies, having considered a multitude of scenarios.

We do not use third party trackers on our websites or applications. Period. You can read about the cookies we use in our cookie policy.

We've invested substantial effort in demonstrating our commitment to protect personal information through industry certifications such as the ISO 27701, ISO 27018 and SOC 2 Type II, among others. To know how we secure your data, please read our Security Whitepaper.

We have a dedicated team of experts (with members from legal, security, privacy and compliance teams) who work full-time to keep Zoho on top of this. We strive to stay a step ahead by carrying out various gap assessments, adherence and compliance audits, and internal and external periodic reviews regularly.

We have extended our compliance portfolio far-and-wide in the recent years, elevating our standard of compliance to meet the evolving data protection requirements from across the globe.

Our FAQ page provides answers to many specific questions that you may have with respect to how Zoho protects personal information in practice in various scenarios. If you do not find an answer to any question that you might have, please drop us an email to and we will get back to you promptly with our response.

If you'd like a copy of our Data Protection Impact Assessment document (usually shared under an NDA), please reach out to the email address mentioned above. If you would like to read about how we provide technical support to our users from various regions around the world, such as from India, this article may be of interest to you.

While we take care of most of the heavy-lifting, we understand that uniform protection of data requires our users to make right use of our products, services and applications. Please read this article to know what we expect from our users (shared responsibility).

Our work to protect user privacy does not stop here. We are on the constant look out for upcoming regulations, contributing to draft bills by voicing our opinions, participating in international data privacy forums, and taking all possible steps to ensure that your trust in us (with your personal data) remains intact for the time to come.


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