Kathy Sierra uses the following Horse Bliss' quote to explain Management Vs Employee Brain Use in her post titled The Zombie Function:
"The more you use your reins, the less they'll use their brains."
and goes on giving good advice to Managers. I've been a fan of Kathy since her comparison post on advertising. She keeps coming up with posts like these & as Hugh would say - Rock On, Kathy.
-Arvind
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