Zoho and Swisscom have teamed up to create a custom version of Zoho Business, with Zoho Writer, Sheet, Show, Notebook and Meeting now available to its 300,000 business customers. Even though Swisscom is the incumbent telco operator in Switzerland, it is taking a bold approach by extending its offerings to the SaaS space.
Increasingly, Service Providers are looking to add value on their existing networks and have started to include online applications like Zoho to their portfolio of services. In the past, one would not turn to the telephone company for productivity applications, but this is changing with the wider adoption of SaaS in the marketplace. We are glad that Swisscom is taking a lead in this regard and will keep you posted on other developments and partnerships as this trend picks up momentum in coming months.
“The goal of the pilot is to provide our business customers with a value added web offering they can evaluate as part of a turnkey solution from their service provider. Zoho is an ideal partner that combines a wide and very innovative range of applications as well as a very solid engineering team to deliver the capability we wanted.” said Michael Gmuer, Head Business Process Optimization of Swisscom.“.
Zoho and its Alliance Partner Program offer service providers multiple paths to increase ARPU (average revenue per user), the holy grail that telcos seek to maximize by adding additional services to their existing infrastructure. The program offers partners a flexible means to bundle various Zoho services for both consumers and business users.
While we are starting small with the Swisscom project, it is a significant step towards a broader Zoho distribution channel in Europe. This follows our recent partnership with Baihui in China.
Thank you Swisscom for choosing Zoho and for your investment in the project. We look forward to feedback from your users and to a successful venture together.