Build Your Innovation Practice through Your Customers

If you want your business to innovate with its customers, start by building a customer community that others can vote on and contribute to so...

Zoho CRM 2 min read

Just Keeping Up with People is Key to Growing Revenue

“If you don’t utilize CRM you lose everything. It’s so difficult to keep up with people. Not only in your own company but everyone you’re...

Zoho CRM 1 min read

End the Software Upgrade Cycle with a Cloud Office Suite

For years, Nancy Williams had been stuck in an aggravating and costly cycle of upgrading her desktop applications. Williams, who just launched InfoZario, an online/offline...

Zoho CRM 1 min read

Should a CRM Give Everyone Complete Visibility?

ECS Business Services has a competitive sales environment where reps are very protective about their leads and clients. If they deployed a company-wide CRM application...

Zoho CRM 3 min read

The Best Food for Business Growth is CRM

After five years in business SEO Works deployed Zoho to break out of its small business organizational chaos to become a medium-sized company managing 140...

Zoho CRM 4 min read

Using Zoho to Teach Students Project Management

“Ahem, class, are you paying attention? Your first assignment is to find a project management tool that’s easy to use, friendly, and can work well...

Zoho CRM , Zoho Projects 1 min read

The Critical Need to Integrate All Customer Information

The more knowledge a salesperson has about a particular customer or group, the better decisions they can make and insight they can gain, said Paul...

Zoho CRM 1 min read

Common CRM Pitfalls and Misconceptions about Customers

Despite the plethora of advice about pitfalls and best practices, people still make tons of mistakes, said Scott Rogers (@jayhawkscot) of thinkJar. The clearest evidence...

Zoho CRM 4 min read

Tips on Creating Great Customer Experiences

At the CRM Evolutions 2012 conference in New York City, industry experts and people who use CRM get together to learn about the newest ways...

Zoho CRM 1 min read

Hey, What Are You Going to Do with All Those Business Cards?

A stack of business cards can be a daunting project, that’s if you don’t know what to do with them. At the Small Business Expo...

Zoho CRM 1 min read