Zoho Mail 2023: A look back, a look ahead

As we bid farewell to another remarkable year, we wanted to look back on how Zoho Mail blends tradition and innovation. We marked our 15th year, a milestone celebrated by customers, partners, and our dedicated team. Join us to reflect on the journey, exploring the agility, precision, and innovation that define this chapter in Zoho Mail's history.

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Agility: Glide through collaboration 

In the realm of agility, Zoho Mail glides effortlessly through the digital landscape, facilitating seamless collaboration. From Mailbox Delegation to Zia AI, we've curated features that will resonate with their grace and precision. Explore the highlights that have transformed collaboration into a well-choreographed art.  

Collaboration with mailbox delegation 

Have you ever hesitated to share your email credentials, even when you desperately needed help managing your inbox? We get it. That's why we crafted Mailbox Delegation—a feature that allows you to grant access to trusted colleagues without compromising your security. Now you can split your workload while simplifying collaboration.

Simplify emailing with Zia AI 

We know the struggles of composing the perfect email, whether it's a pricing quote or a heartfelt appreciation note. That's why we introduced Zia AI in Zoho Mail to be your writing companion. With intelligent suggestions and summarization capabilities, Zia is here to make your email experience smoother and more intuitive, just the way you need it.

Meeting rooms within your mailbox 

We know how hectic schedules can make booking a conference room seem overwhelming. That's why we’ve made it easier. Now, you can check room availability and schedule important team meetings directly from Zoho Mail. It's all about simplifying your workflow and making your work life a bit more manageable.

Mail Assistant, your email genie 

Imagine having a virtual assistant in Zoho Mail ready to help you with just a couple of keystrokes. We hear you. Introducing the Mail Assistant—your go-to helper for finding settings, checking in or out, or giving your mailbox a fresh look. Because we believe your email experience should be as effortless as possible.

Check availability with interoperability 

We understand that managing both Zoho Calendar and Microsoft Outlook for different teams in your business can be a challenge. That's why we introduced calendar interoperability. This feature allows users of both services to sync and view each other's availability. Simply configure it from the Zoho Mail Admin Console. It's our way of making your calendar management a breeze.

Precision: Crafting meticulous experiences 

Precision, the hallmark of Zoho Mail's commitment to excellence, takes center stage. From compressing and downloading attachments to user-friendly navigation and task mastery, we empower your productivity. Explore the precision that transforms each interaction into a meticulously curated email experience.

A ZIP solution at your fingertips 

Tired of grappling with attachment size limits and concerns about data privacy? We've unveiled a solution: compress and download multiple attachments as a ZIP file directly from the email composer. No more third-party applications, just a seamless experience within your mailbox.

User-friendly navigation 

At Zoho Mail, we're committed to enhancing your email journey. Say goodbye to email clutter with our folders drop-down menu, strategically positioned atop the email listing. Navigating through folders has never been smoother—making your email experience more organized and user-friendly.

Tasks to empower your productivity    

Tasks in Zoho Mail is your ultimate task management companion, and it’s powered by Zoho ToDo. Set due dates, reminders, and priorities, and break tasks into sub-tasks—all in one place. Elevate your productivity and delegate work among your colleagues. It's more than just tasks; it's mastering efficiency.

Simplify your move to Zoho Mail 

Have you recently switched to Zoho Mail and found your way around the email composer? Transition smoothly with our Composer presets. Google, Outlook, and Yahoo presets are now at your fingertips within Zoho Mail settings—ensuring a secure and user-friendly email experience.

Break the language hurdle 

Language diversity should never be a barrier to effective communication. With accurate language translation in Zoho Mail, understanding emails in different languages is a breeze. Enhance your collaboration by ensuring that language is no longer a hurdle to clear and concise communication.

Innovation: Propelling into the future   

Innovation, the beating heart of Zoho Mail, propels us into the future of digital communication. Securing conversations with PGP encryption, simplifying attachments, and seamlessly integrating Zoom Meeting into your mailbox—the innovations are endless. Discover these features that redefine the landscape of email communication.  

Peace of mind in Zoho Mail 

Step into a world where your conversations receive an added layer of protection. Powerful encryption shields your sensitive information with PGP integration. Manage your public and private keys within your mailbox, ensuring authenticity by digitally signing your emails. It's not just an email; it's a secure and verified communication channel.

Extended writing space with Writer 

Bid farewell to the cumbersome process of creating, saving, and attaching documents. Enter the Zoho Mail extension in Zoho Writer—a smart solution that lets you draft a document and send an email with the document attached directly from the Writer interface. It's simplicity redefined for a smoother workflow.

Zoom from your mailbox 

Ever wished you could add a Zoom meeting link without leaving your email composition window? Your wish has been granted. The Zoom extension in Zoho Mail empowers you to create and share Zoom meetings directly from your mailbox. It's the convenience you've been waiting for, seamlessly integrated into your email experience.

Marking spam is easy

Managing Zoho Desk tickets is a breeze within your mailbox. The Zoho Desk extension in Zoho Mail allows you to mark tickets as spam. By streamlining your workflow, it's now easier than ever to keep your support system organized.

Socialize from your mailbox   

Stay ahead of your social game with Zoho Social integrated into Zoho Mail. Never miss a brand mention or forget a tweet reply. This integration keeps you informed about messages, mentions, and more, enhancing your productivity while managing your social presence—all within your trusted Zoho Mail interface.

Enjoy the ease of mobile apps  

In the dynamic world of mobile accessibility, Zoho Mail ensures you're always in control. With Zoho ToDo for iOS and Android, managing tasks while you’re on the go becomes a breeze, keeping you organized and on top of your schedule. To enhance security, our mobile apps now support SecurePass email functionality, allowing you to send confidential emails with ease. Language diversity is now at your fingertips, because Zoho Mail mobile apps embrace six new languages—Bodo, Dogri, Santali, Sindhi, Sanskrit, and Nepali—making your email experience more inclusive.

Curious for more? Dive deeper into Zoho Mail's transformative journey in 2023 by exploring our What's New page. Uncover a trove of features, enhancements, and exciting developments.

Coming soon 

Next in Zoho Mail's evolution, we're weaving a tapestry of enhancements. Some threads will reinforce the security fabric, adding layers of protection against potential threats. Meanwhile, others will enrich accessibility, streamline administration, and foster collaboration. We’ve crafted these upcoming features with your needs in mind to ensure a well-balanced and dynamic email experience. Stay tuned as Zoho Mail continues to evolve, bringing you thoughtful innovations in the year ahead. Explore the exciting journey ahead with 15 things Zoho Mail has up its sleeve.

See you in 2024   

As we close the chapter on 2023, Zoho Mail’s journey continues to unfold. The strides we've made in agility, precision, and innovation reflect our commitment to shaping a seamless, secure, and intuitive email experience. As we look toward the horizon, you can anticipate more exciting developments with upcoming features and the convenience of our mobile apps. Zoho Mail remains your steadfast companion in the evolving landscape of digital communication.

In the words of Helen Keller, "Alone, we can do so little; together, we can do so much." Your feedback shapes our path, and your journey with Zoho Mail inspires our innovation. Thank you to the Zoho Mail family, including the team, partners, and customers, for being part of this collaborative adventure. Engage, share your experiences, and let your insights guide us as we continue to achieve greatness together.

Connect with us on TwitterLinkedIn and Instagram to stay updated on the latest features and announcements.


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