live chat for customer service Archives - Zoho Blog

Top live chat metrics and KPIs to improve customer support

Posted on July 4, 2024July 4, 2024 by Divya R

11 Mins Read

11 Live chat etiquette tips—do's and don'ts to follow for exceptional customer service

Posted on May 23, 2024May 23, 2024 by Divya R

10 Mins Read

16 live chat best practices to improve customer support

Posted on May 9, 2024May 9, 2024 by Divya R

9 Mins Read

9 key elements of good customer service in 2025

Posted on March 20, 2024March 20, 2024 by Divya R

8 Mins Read

How a live chat software increased the ROI of a racing school's Google Adwords spend

Posted on January 31, 2017January 31, 2017 by Ambi Moorthy

1 Min Read

2 Ways Live Chat Can Enhance Your Customer Service

Posted on April 16, 2014April 16, 2014 by Ambi Moorthy

2 Mins Read