Apps are an integral part of our day routines, especially at work.
Business apps used every day to get our jobs done easily and boost our productivity.
Any new employee in your business is first assigned applications according to their requirements. These apps are assigned by the IT teams.
Let's say an HR is being onboarded, they might require HRMS software. A salesperson being recruited will require a sales-related application and so on.
This means IT teams need to create a new profile for every recruit in relevant applications. When you are recruiting only one or five people at once, manually keying in their details might not seem like 'a lot of work'. But this is hardly the case.
When the organization grows and you begin to recruit more employees, manually provisioning every employee takes a lot of time and effort on the part of IT admins.
Multiply this IT admin effort by the unique number of applications that an employee would use, and you will arrive at a mind-boggling problem. The problem of app assignment at scale.
Recruits should also immediately have access to their apps & resources for a smooth onboarding experience.
Need for provisioning
To accommodate the growing number of employees at your organization, the need for provisioning software arises. A software that can automate provisioning applications for you without adding any burden for IT admins and at the same time not being an inconvenience for employees.
What is provisioning and deprovisioning?
Both provisioning and deprovisioning are crucial parts of access management.
User provisioning is the process of creating profiles and assigning relevant apps to users, syncing profiles across the system, and managing all of the interactions between these apps and users through the entire lifetime of the profile.
Deprovisioning is the final part of the access management cycle that has to happen when the employee leaves the organization, where all access to the company's resources is removed.
Why is user provisioning important?
Unified user identity across the business
When you automate provisioning for your user identities, you can perform essential CRUD operations on your user profiles from a single app.
CRUD (Create, Update, Delete) includes creating user profiles when new users are being assigned to apps, updating profiles during team/role changes, and deprovisoning users when they leave the organization.
By systematizing such user interactions, IT admins can save a substantial amount of time & energy by syncing real-time app interactions from apps on ZD. At the business level, provisioning ensures that the same user identity information is present across all applications at work.
Better view over users' app activity
As you set up provisioning with a directory software, you can start to look into app access reports. These reports help you gain insights into your users' activity, like a report on most logged-in apps by users.
Looking deeper into these reports might even help you cut costs and gain control of the apps' usage.
Greater security for your business
For access management to be complete, it should be rooted in security.
Access management guarantees that the right employees have access to the right apps. User provisioning ensures that only genuine users of the applications can access required apps.
Security is also ensured by proper deprovisioning performed with the directory software during an employee's departure.
Going beyond provisioning with Zoho Directory - For complete management of workforce identities
With Zoho Directory (ZD), you not only get to automate provisioning but also take charge of workforce identity and access management for your business.
Other features of Zoho Directory that could help your IT Teams are device authentication and single sign-on (SSO). Combined, these features guarantee "one credential for all logins" across your business.
Book a demo here.
How to set up provisioning for your business in three steps?
For a deeper understanding of the steps of provisioning setup, go here.
Let us look at the working of provisioning in Zoho Directory:
1. API integration
Establish communication between the required application and Zoho Directory with the help of sync endpoints and SCIM tokens obtained from the apps.
2. Field mapping
Choose the attributes' changes made in the apps of your choice to reflect in Zoho Directory. Some fields to list are first name, last name, and email.
3. Provisioning settings
Turn on all actions you want to perform on the selected app's profile from Zoho Directory.
Various actions to sync include:
- Create users
- Update user profiles
- Delete users
- Activate and deactivate users
To know more about ZD, go here: https://zurl.to/Dsdq
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