Zoho for your industry: Where business software meets industry knowledge

Generic business software has come a long way. Today, a good CRM, a solid finance tool, or a reliable helpdesk can transform how a business operates, and for many teams, that's exactly where the journey begins. But as businesses grow and deepen their roots in a particular industry, their needs grow more specific.

Zoho has spent over two decades building business software used by hundreds of thousands of companies worldwide. Now, we're taking that foundation further by combining the horizontal breadth of our business applications with the vertical depth of software built specifically for your industry. Together, they bring you tools that understand not just your business, but the world your business operates in.

Why does this matter for you?

Every industry has its own rules, regulations, rhythms, and complexity. When your software truly understands your industry, everything gets faster, simpler, and smarter, especially as businesses today run in an AI-centric world. AI that knows your industry context can do far more meaningful work than AI working with generic data, making you future-ready.

Here are our vertical solutions that span across seven verticals:

Zoho for Retail

Whether you run one shop or a chain of stores, Zoho for Retail offers everything you need in one place: point-of-sale, inventory, payments, e-commerce, marketing, and more. From reimagining horizontal apps with a vertical flavor to serve retail needs better, we have now taken the next step with a retail-specific CRM.

Zoho RetailIQ is a newly launched CRM built specifically for retailers. RetailIQ understands your customers' buying habits, runs loyalty programs, creates targeted campaigns, and delivers personalized experiences, from a single platform that connects with your billing systems and the Zoho tools you already use. 
- Available in India

Zoho for Automotive

Businesses in the automotive sector have long customized their CRM and other apps for automotive-specific needs. Today, Zoho for Automotive connects the dots across sales, service, warranties, dealer operations, and spare parts, giving you a complete picture of every customer, vehicle, and transaction.

Zoho AutoDMS is our dedicated dealer management solution, designed to help automotive businesses run more efficiently and deliver more consistent customer experiences, whether you're a single dealership or an OEM managing a national network.
- Available globally

Zoho for BFSI  

Banks, NBFCs, insurers, and other financial institutions face constant pressure to process more, comply with more, and deliver more, all at once. Zoho for BFSI brings together a BFSI-specific CRM, loan origination, business rules, and decisioning on one platform, helping institutions simplify operations, tailor processes to their needs, and keep pace with evolving business and regulatory requirements.

Zoho LOS, our newly launched loan origination system, takes the complexity out of lending by handling everything from application and verification through to approval and disbursement. With AI-powered document intelligence and automated workflows, your teams spend less time on paperwork and more time making good decisions.
- Available in India

Zoho for Healthcare

Zoho for Healthcare connects patient records, appointments, billing, and engagement without forcing you to rip out your existing systems. It can work alongside an existing EHR, EMR, or HIMS setup.

MedScribe is our AI-native, ABDM-compliant clinical documentation solution that helps clinicians turn conversations into structured clinical records and retrieve patient information through contextual queries. It supports specialty-specific templates, voice-to-text, and multilingual capabilities within the clinical workflow.
- Early access available in India

Zoho for Education

Zoho for Education brings together purpose-built solutions for schools, colleges, and universities, covering both academic and administrative needs. The ecosystem includes Zoho Classes, an AI-powered student engagement platform launched this year, alongside other solutions vital for education such as Zoho Mail, WorkDrive, Creator, and other productivity applications.

Zoho Campus is an institutional platform launching to bring academic and administrative workflows together in one place. It connects admissions, fee collection, attendance, timetables, assignments, and staff records through a central source of truth, with a unified dashboard and single sign-on across the institution.
- Available in India

Zoho for Real Estate

Businesses have conventionally customized generic CRM and other apps for real estate needs. Now, we have Zoho for Real Estate, built around how property sales actually work, from the first lead to the final handshake. Capture and assign leads automatically, match buyers to properties, schedule site visits, track follow-ups, and manage deal closures, all within workflows designed specifically for brokers and builders.
- Available in India and US

Zoho POS for Restaurants

Zoho POS for Restaurants is a cloud-based point-of-sale solution reimagined with a vertical touch, helping restaurants manage omnichannel orders, dine-in and table service, menus and kitchen operations, inventory and recipes, self-service ordering, and catering and events from a single platform. For restaurants with annual billing up to ₹12 lakh, the platform is completely free, helping smaller businesses go digital without the upfront cost.
- Available in India

These aren't bolt-on add-ons. Each vertical solution is purpose-built for your industry and deeply integrated with Zoho's broader suite, so your data flows freely, your teams stay connected, and the AI powering your workflows actually understands what you do.

Because the best software doesn't just run your business. It understands it.