Marking a Milestone: Zoho Voice is now in the Europe!

Bonjour, Guten Tag, Hola, Hej, Hallo, Hei, Cześć, Olá, Ciao! Are you ready to take your business communications to the next level? We have some exciting news that will revolutionize the way you connect with your customers. Zoho Voice, the game-changing cloud based business telephony and contact center solution, has just arrived in the Europe! Now, European users can finally experience the exceptional features and benefits that Zoho Voice has to offer.

Redefine the power of your business communications with Zoho Voice today—sign up now!

Purchase or port numbers tailored for your business

Call your customers from your existing recognized local numbers or buy new ones from our inventory. Get local and toll-free* numbers from 100+ countries. Local number porting is available only for these countries at the moment: Netherlands, Germany, Belgium, Denmark, Finland, France, Ireland, Italy, Spain, Sweden, the UK, Poland, Austria, Lithuania, and Hungary.

(* - Toll-free numbers are subject to availability. If you need custom toll-free numbers for your customers, please reach out to and we’d be happy to help you.)

Customize and connect in the language of your choice

Say goodbye to language barriers and hello to personalized communication by embracing the languages across Europe. Deliver customized messages from your Zoho Voice numbers during various parts of a call in the language of your choice.

Configure automated routing for your inbound calls with IVR and call queues with different ring strategies, or assign phone numbers or extensions to individual users. Configure voicemails and route calls after regular service hours using Business Hours and Holiday configurations.

From Welcome greetings, IVR, Queue, and Call recording announcements to Feedback and Goodbye messages, help your business communicate and present effortlessly in 12 European languages including: English (UK), German, French, Italian, Spanish, Polish, Dutch, Portuguese, Swedish, Danish, Finnish, and Norwegian. Right now, our Voicemail transcription services are only available in English (UK), French, Spanish, and Portuguese, but we’re looking to add more languages soon.

Enjoy free minutes with Zoho Voice

Keep your credits intact until you exhaust the available free minutes, ensuring you take full advantage of them before the call charges are deducted from your credit reserve.

Zoho Voice offers free minutes for both inbound and outbound calls for 14 European countries: Germany, France, United Kingdom, Netherlands, Sweden, Spain, Italy, Belgium, Denmark, Finland, Ireland, Norway, Switzerland, and Luxembourg.

The duration of the free minutes grows as you scale to higher plans. Each plan within each edition has a specific amount of free minutes for both inbound and outbound calls. Learn more

Elevate your security with Zoho Voice's compliance measures

At Zoho Voice, we prioritize the importance of data privacy and security.  We implement robust encryption for your data at rest, during transit, and while in use. The features in Zoho Voice ensure that you as the processor of your customers' data can confidently use Zoho Voice and fulfill the data protection obligations and responsibilities as outlined under GDPR and HIPAA.

Integrate with your favorite Zoho apps

zoho voice contact center now available in the EU

Enhance your customer engagement strategy by integrating Zoho Voice with your favorite apps. Personalize your customer interactions by unlocking contextual contact insights drawn from these Zoho apps during live calls right when you need them—all via intuitive contact lookups.

Double your call volume by placing instant calls using the click-to-call buttons next to each contact on your screen across integrated apps using the ZDialer browser extension. Effortlessly add contacts to specific Zoho app Modules immediately after each call. Keep your interactions consistently efficient by creating Desk tickets, and associate them with the relevant contacts.

Accelerate your sales campaigns with Power Dialer

Maximize your sales campaigns by empowering your sales team to effectively close more deals through automated outbound calling. Capture leads from integrated apps, centralize them, and propel your business growth by engaging with more prospects every day. Boost agent productivity by customizing wait times between calls to prevent burnout, maintain a steady flow of calls, and ensure that your agents are fully prepared for the next interaction.

Upskill new recruits in real time with virtual supervision

Actively keep tabs on your remote teams' calls in real time with intuitive call monitoring available in three modes: Call Barging (listening only), Call Whispering (call coaching), and Call Takeover (three-way conferencing). Enable your supervisors to assess agent performance, provide real-time guidance for boosting agents' confidence during uncertain situations, and intervene in ongoing calls to enhance customer interactions and propel them to faster resolutions.

Optimize your hybrid workforce with powerful KPIs

Embrace a data-driven approach to improve and manage your hybrid workforce using Queue Performance Metrics. Make informed workforce decisions by analyzing trends and patterns in agent and queue performance over time through real-time insights and in-depth analytics. Strategically address performance bottlenecks with targeted adjustments to your queues, fostering continuous improvement across hybrid teams.

Stay connected across devices

Experience the convenience of accessing Zoho Voice anywhere, any time, whether you're on the go or at your desk. Stay connected through Zoho Voice's mobile apps (Android and iOS), desktop app, and web version on your browser along with the ZDialer browser extension. You can also connect your Zoho Voice account with IP-enabled desk phones or SIP phones from specific brands such as Grandstream and Yealink. Enjoy uninterrupted communication and flexibility with Zoho Voice's versatile accessibility options.

Whether you're looking to break language barriers with our multilingual support, comply with European regulations, or supercharge your call center operations, Zoho Voice has got you covered. Don't miss out on this incredible opportunity to transform the way you connect with your customers. Sign up now


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