customer loyalty

Track customer loyalty with the Net Promoter Score

Many marketers would unequivocally state that the Net Promoter Score (NPS) is the primary measure of success in any industry. Also, it is an excellent...

Zoho Survey 1 min read

Want Loyal Customers? You Have to Earn Them

I was stuck in traffic the other morning going to work. The right lane was closed for construction so the approaching vehicles were all corralling...

General 3 min read