Poll: What channels do your customers use to reach you?Posted on February 25, 2013February 25, 2013 by Prashanth V K2 Mins Read
Results: We organize our support team by...Posted on February 22, 2013February 22, 2013 by Prashanth V K2 Mins Read
Poll: How do you organize your support team?Posted on February 11, 2013February 11, 2013 by Prashanth V K2 Mins Read
Results: For ‘free’ accounts, customer support is…Posted on February 8, 2013February 8, 2013 by Prashanth V K2 Mins Read
Poll: For ‘free’ accounts, is customer support a right or a privilege?Posted on February 4, 2013February 4, 2013 by Prashanth V K2 Mins Read
Hear ye! Hear ye! Direct Signup for Customer PortalPosted on January 7, 2013January 7, 2013 by Prashanth V K2 Mins Read
Create happiness, not satisfactionPosted on December 17, 2012December 17, 2012 by Prashanth V K2 Mins Read
Stay Customer-Centric from CRM through SupportPosted on September 6, 2012September 6, 2012 by Siddharth2 Mins Read
Zoho Support & Zoho CRM Are Now Closer!Posted on August 21, 2012August 21, 2012 by Siddharth2 Mins Read
Code Red! How good is your emergency response?Posted on August 8, 2012August 8, 2012 by Prashanth V K2 Mins Read
We're flat-world-friendly! Are you?Posted on August 2, 2012August 2, 2012 by Prashanth V K2 Mins Read
Is your response quick enough? Here's how to find out!Posted on July 25, 2012July 25, 2012 by Prashanth V K2 Mins Read
Automate the job of your Helpdesk Coordinator - Setup Request Assignment RulesPosted on June 19, 2012June 19, 2012 by Siddharth2 Mins Read
Provide your Customers a Unified Login Experience with Remote AuthenticationPosted on May 18, 2012May 18, 2012 by Siddharth2 Mins Read
Bridge the Gap between your Customer Support and Engineering...Posted on May 16, 2012May 16, 2012 by Siddharth2 Mins Read
Just In: Engage and Support your Customers in Twitter and Facebook with ZohoPosted on May 10, 2012May 10, 2012 by Rodrigo Vaca3 Mins Read
Introducing Zoho Support Express Plans complemented with a brand New UIPosted on February 7, 2012February 7, 2012 by Siddharth2 Mins Read
It's Out! Zoho Support's Brand New Setup UI.Posted on November 17, 2011November 17, 2011 by Tripti2 Mins Read
Zoho Support: Our new addition to Google Apps!Posted on August 25, 2011August 25, 2011 by Siddharth1 Min Read