• 2015: ​The year of the customer
    Zoho Desk4 Mins Read

    2015: ​The year of the customer

    By Austin TalbertJan 7, 2015
  • The most painful customer service moments of 2014, and how you can avoid them in 2015
    Zoho Desk8 Mins Read

    The most painful customer service moments of 2014, and how you can avoid them in 2015

    By Austin TalbertJan 1, 2015
  • Zoho Desk4 Mins Read

    Customer service centered around customers, not software. Now that's zen.

    By Austin TalbertSep 19, 2014
  • Zoho Desk9 Mins Read

    The customer service lessons we must all learn from that Comcast call

    By Austin TalbertJul 23, 2014
  • 8 tips for measuring (and improving) customer happiness
    Zoho Desk4 Mins Read

    8 tips for measuring (and improving) customer happiness

    By Austin TalbertJun 26, 2014
  • Zoho Desk5 Mins Read

    7 benefits mobile customer service apps unleash

    By Austin TalbertJun 4, 2014
  • Play tag with your tickets
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    Play tag with your tickets

    By Prashanth V KMay 12, 2014
  • Zoho Desk3 Mins Read

    Announcing Happiness Ratings for Zoho Support

    By Prashanth V KJan 23, 2014
  • Zoho Desk2 Mins Read

    Cloud Telephony and Mobile Apps for Zoho Support

    By Prashanth V KNov 20, 2013
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