company culture

Going the extra mile: 8 nifty tips to boost employee engagement in your small business

To win in the marketplace, you must first win in the workplace. – Doug Conant, CEO- Campbell’s Soup If you’re a manager, HR staff, or...

Zoho People 8 min read

The (not so) secret strategy these 10 customer service legends share

If you plan to thrive in the era of the customer, now is the time to improve your customer service. Regardless of how your customers...

Zoho Desk 9 min read

Which customer-obsessed brand are you? Take the quiz and find your match.

Zoho Desk 0 min read

2015: ​The year of the customer

Good riddance​ 2014 and hello 2015. A new year, new beginnings, an opportunity to reflect on the past year and set goals for the next one,...

Zoho Desk 3 min read

No employee left behind: When an employee is struggling

This is a guest post by Shabana Shiliwala, who owns The Financial Sort, a financial planning company based in Austin, Texas. Take a look at your...

Zoho CRM 2 min read