Customer Service

Road ahead 2019: 3 trends to watch for in customer service

Zoho SalesIQ 2 Min read Read

Announcing the new ‘eWidget’ in Zoho Mail

Zoho Mail 3 Min read Read

Zoho Recruit integrates with Checkr for faster and better background checks

Zoho Recruit 2 Min read Read

Announcing AI, Process Management, Marketplace for Zoho Desk

Zoho Desk 4 Min read Read

Win big with integrated Sales and Support analytics

Zoho Analytics 3 Min read Read

Automation leads to more human interaction. Paradox?

Zoho Marketplace 3 Min read Read

What’s brewing at Zoho Recruit?

Zoho Recruit 2 Min read Read

5 Ways to use Direct Messages for Better Customer Service and Engagement on Twitter

3 Min read Read

Customer Spotlight: Discovering Zoho Makes Companies’ “Dream Come True”

General 1 Min read Read

5 ways Zoho helps you say “Thank You” to your customers

Zoho CRM 4 Min read Read

Customer Success Story: How Rivet Solutions Re-Established ThinkLABS’ Sales and Marketing Division with Zoho CRM

Zoho CRM 3 Min read Read

How a social media company you’ve never heard of is primed to revolutionize customer service

Zoho Desk 6 Min read Read

The Apple Watch, the revamped Apple Store and you: customer service tips from the world’s most valuable brand

Zoho Desk 5 Min read Read

Can rewriting your mission statement transform your customer service?

Zoho Desk 5 Min read Read

The (not so) secret strategy these 10 customer service legends share

Zoho Desk 9 Min read Read

Which customer-obsessed brand are you? Take the quiz and find your match.

Zoho Desk 0 Min read Read

2015: ​The year of the customer

Zoho Desk 3 Min read Read

Customer Spotlight: Company flourishes with Zoho CRM after Salesforce Disappointment

Zoho CRM 3 Min read Read

The most painful customer service moments of 2014, and how you can avoid them in 2015

Zoho Desk 6 Min read Read

When Should You Implement CRM into Your Business?

Zoho CRM 2 Min read Read