Zoho CRM

Need help? Ask Zia.

Often, while wondering what, how, or even when to do something, we wish someone would just TELL us the answer. Zia has those answers, at least...

Zoho CRM 3 min read

How Artificial Intelligence Helps Businesses Detect Anomalies

CRMs can help you identify deviations and stay on track, using machine learning. Every business report is made up of a rollercoaster of trends. Your...

Zoho CRM 4 min read

Win big with integrated Sales and Support analytics

In our previous posts on Help Desk Analytics (part I, II, III), we talked about monitoring key metrics to improve customer support. In this post,...

Zoho Analytics 3 min read

Zoholics ’18 The Journey Continues

In early 2018, we set out on a journey to meet you. We are halfway through 2018, and we are delighted to share that we successfully...

General 2 min read

3 ways to improve your sales performance.

Over the course of our blog series, we first outlined how to attract new prospects and generate leads to your website. Then, we showed you different ways...

Zoho CRM Plus 4 min read

Zoho CRM-Outlook Add-in: Announcing Stylish, Interactive UI with New Features

Generating quality leads and maintaining lasting customer relationships is a challenge for any sales team. It gets tougher when you have to switch between your...

Zoho CRM 3 min read

Insider tips for the sales rep, from the novice to the rockstar.

Every sale is a story, crafted from the facts and data available in their CRM. Although every sales rep has their own pitching style, the fundamentals...

Zoho CRM 3 min read

Create Personalized Email Templates with Mail Merge from Zoho

Better emails mean better customer relationships. Introducing Mail Merge, for Google Docs—a contextual add-on to help you craft smarter email templates. Now you can draft emails...

Zoho CRM 2 min read

3 quick steps to turn website visitors into actionable prospects.

Imagine that you’re walking along, running errands, when you notice a new store has opened in your neighborhood. You decide to take a closer look, to...

Zoho CRM Plus 3 min read

The Three Questions to Ask Yourself Before Investing In a CRM System

Below is a guest blog by Gene Marks, a CPA, author, columnist, and owner of The Marks Group. Gene writes every day on small business...

Zoho CRM 4 min read