Customer Engagement

Announcing the newest member of the Zoho CRM Plus Customer Engagement Suite: Zoho Motivator.

Being a sales representative is difficult. More often than not, they feel the burnout of trying to close that final deal to complete their monthly...

Zoho CRM Plus 2 min read

7 ways to keep your customers coming back this 2017

The new year is here. This is the perfect time to go back to the drawing board and start everything with a fresh perspective. As...

Zoho Campaigns 3 min read

What is CRM?

This is the ​second post in a five part series​ answering the who, what, when, where and why of CRM Systems. In the first post, we discussed who should use...

Zoho CRM 2 min read

3 Social Email Marketing Tips to Engage your Customers

Last week, a colleague of mine shared an article that compares the various channels of customer acquisition. I looked up the report that was mentioned,...

Zoho Campaigns 3 min read

Key to Customer Engagement is To Make the Customer Feel Valued

Don’t confuse hammering your audience with marketing messages with customer engagement. You can’t force customers to engage with you. It has to be a decision...

Zoho CRM 1 min read