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Customer Engagement

What is CRM?

This is the ​second post in a five part series​ answering the who, what, when, where and why of CRM Systems. In the first post, we discussed who should use...

Zoho CRM 2 min read

3 Social Email Marketing Tips to Engage your Customers

Last week, a colleague of mine shared an article that compares the various channels of customer acquisition. I looked up the report that was mentioned,...

Zoho Campaigns 3 min read

Key to Customer Engagement is To Make the Customer Feel Valued

Don’t confuse hammering your audience with marketing messages with customer engagement. You can’t force customers to engage with you. It has to be a decision...

Zoho CRM 1 min read